Please note that, as of 1 October 2019, cross border electronic funds transfers (EFT) to South Africa, eSwatini and Lesotho are affected by regulatory changes. This will possibly delay incoming/outgoing cross border transactions due to additional verification requirements, and only transactions to/from recipient banks that are compliant with the regulation will be processed through internet and mobile banking. For non-participating cross border banks kindly use SWIFT payments.
For more information regarding this matter, kindly engage either your Relationship Manager or Personal Banker. Alternatively, the Customer Contact Centre is available at +264 81 959 2222.
Frequently asked questions
View a list of frequently asked questions about our internet
banking website.
